What are your processing and delivery times?

We are committed to preparing and shipping your orders within 24 hours of your purchase.

For Europe, packages usually arrive within 48 hours of shipping, depending on the destination.

Outside Europe delivery times are approximately 6 days, depending on the destination country.

Please note that these delivery times are indicative and may vary depending on local postal services or periods of high demand.

How can I benefit from the -10% offered on my next purchase?

To enjoy the -10% on your first purchase, simply subscribe to our newsletter. Once registered, you will receive a discount code to use when ordering. This offer is only valid for your first purchase and cannot be combined with other promotions.

Don't wait any longer to discover our new products and benefit from this exclusive discount!

What should I do if my product is damaged upon receipt?

At PSH1715, we always make sure to pack our products carefully and send them in the best conditions. However, damage can sometimes occur during transport, a problem that, although rare, unfortunately remains the responsibility of the carrier. We take care of this type of situation and are committed to providing you with a solution as soon as possible.

Please remember to send us photos of the damaged product as well as the packaging so that we can process your request quickly.

How to exchange or return a product?

Due to the nature of our products, we cannot accept exchanges or returns on dietary supplements. Being consumer products, similar to medications, once shipped and opened, they cannot be reused or resold for hygiene and safety reasons.

We encourage you to carefully check your order upon receipt and to contact us immediately in the event of an error or problem with the package (damaged or defective product, order error, etc.). If this is the case, we undertake to find a suitable solution and to assist you in processing your request.

We thank you for your understanding and assure you that each step of our ordering process is carried out with the utmost respect for health and safety standards.

Other requests?

Contact us at this email address: hello@psh1715.com

Our offices

7 rue Washington, 75008 Paris